Get started with DuraCare

Begin your journey with DuraCare and experience tailored care that meets your unique needs and aspirations.

Call us

0404 730 540

Email us

admin@duracareaustralia.com.au

Service Areas

Sydney

Contact Us

Let's talk

Whether you’re ready to start services or just looking for more information, we’re here to help. Contacting DuraCare is the first step towards gaining the support you or your loved one needs. 

Our friendly team is available to answer your questions, provide detailed information about our services, and guide you through the process of starting with us.

Find answers

Frequently Asked Questions

Here are some of the most common questions we receive about our services at DuraCare, along with detailed answers to help you better understand how we can assist you.

If you are an NDIS participant, or looking to become one, and need support with disability or aged care, you may be eligible for our services.

Eligibility for NDIS is generally determined by age, residency, and the nature of your disability. DuraCare can assist you in understanding the specific criteria and guide you through the process of obtaining or confirming your eligibility.

Once eligible, our team will work closely with you to tailor a support plan that aligns with your NDIS goals, ensuring you receive the personalised care you deserve.

DuraCare offers a comprehensive range of services under the NDIS, including Supported Independent Living, Community Nursing Care, Daily Personal Activities, Household Tasks, Community Access, and more.

Each service is designed to enhance independence and quality of life. We also provide Capacity Building services, such as Support Coordination and Employment Support, to help participants achieve their long-term goals.

Our approach is always personalised, taking into account each participant’s individual needs and preferences.

At DuraCare, quality assurance is integral to our operations. We employ only qualified and experienced staff, including registered nurses and trained support workers, who are dedicated to delivering high standards of care.

Regular training and professional development are mandatory, ensuring our team is equipped with the latest skills and knowledge.

We also conduct frequent reviews and gather feedback from participants and their families to continuously improve our services and ensure they meet the needs of those we support.

Yes, DuraCare specialises in assisting participants with the transition from hospital to home. This can include setting up your home for your specific needs, ensuring continuity of care, and providing necessary community nursing care.

Our team coordinates with hospital staff and your doctors to create a seamless transition plan that prioritises your health and comfort.

Our goal is to make the transition as smooth and stress-free as possible, with a focus on rehabilitation and reducing the likelihood of rehospitalisation.

DuraCare sets itself apart by emphasising a personalised approach to care that focuses on the individual’s needs and goals.

Our founder brings over 18 years of experience in the health and aged care industry, ensuring a depth of knowledge and a compassionate approach that is woven into all of our services. We also offer a unique blend of flexibility and innovation in how we deliver our services, allowing us to adapt to the changing needs of our participants.

Additionally, our strong focus on empowering participants to achieve independence and our commitment to high-quality care make us a preferred choice for NDIS participants.